The role
Log, triage and resolve incidents and service requests, support desktop and application issues, keep tickets current and deliver responsive customer service.
What you bring
- Level 1 or Level 2 service desk, helpdesk or desktop support experience
- Windows and Microsoft 365 troubleshooting
- ITSM experience such as ServiceNow or Jira Service Management
- Clear communication and immediate availability
Applicants must have the right to work and contract in New Zealand.